Branch Support volunteer - MS Society Scotland

Ref 40 - 556

To be the primary point of branch contact for people seeking information about MS or access to available services and support.


- Be the point of contact for newly diagnosed people.
- Provide a listening ear for the concerns of people affected by MS.
- Provide accurate and up-to-date information about MS and its   management.
- Develop collaborative relationships with health and social services   professionals end ensure the work of the branch links with them. Have a   basic knowledge of benefits and statutory services and refer people on   appropriately.
- Enable people affected by MS to secure services to which they are   entitled by referring them on to others who can advise them.
- Provide information about the society's services at national and local   level. Keep an up-to-date list of other local, relevant services.
- Provide information about potential sources of financial support, including   the Society's grants. Co-ordinate requests for individual support grants.
- Ensure that confidentiality is maintained.